WEBSITE REGISTRATION AND DOCUMENTS:
A: To register and send money with Moneyto, you need to complete a simple one-time identification procedure. Please upload your Selfie, an Identification Document and a proof of address in your personal MoneyTO account. If you have any problems with uploading documents you can write us an e-mail to email@example.com or to call us on +44 (0) 2032912628.
A: To prevent money laundering and other criminal activities, and ensure compliance with the UK (FCA and HMRC regulation) and EU laws, Moneyto can request a copy of your proof of identity and other documents confirming your address and source of income.
A: You can use your passport, EU/EEA national identity card, the UK and EU driving licence or residence card (accompanied by the passport) as a proof of your identity.
A: You can use bank statements, utility bills, your full driving license (cannot be at the same time an ID and a proof of address), only if the applicant’s residential address mentioned there, or another official correspondence issued in the last three months as a proof of address.
You can also use any gas, water or electricity bill, bank statement or HMRC correspondence addressed to you within the past 90 days.
A: Use your mobile phone or tablet to take a photograph of the documents and email it to firstname.lastname@example.org or send it to us via WhatsApp / Viber to +447933706584. You will only need to complete the identification procedure once.
A: Moneyto lets you send money online to 34 countries from the UK and 26 countries from Europe, where transfers can be picked up in cash at over 100,000 payout locations.
The list of countries you can send money to from the UK:
Moldova, Russia, Albania, Armenia, Belarus, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, France, Georgia, Germany, Greece, Israel, Kazakhstan, Kyrgyzstan, Latvia, Lithuania, Mongolia, Slovakia, Tajikistan, Turkey, Uzbekistan, Vietnam, Ecuador, Venezuela, Peru, Bolivia, Brazil, Colombia, Dominican Republic and Portugal. The list of countries you can send money to from EU: Moldova, Russia, Albania, Armenia, Belarus, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, France, Georgia, Germany, Greece, Israel, Kazakhstan, Kyrgyzstan, Latvia, Lithuania, Mongolia, Slovakia, Tajikistan, Turkey, Uzbekistan, Vietnam. The list of the countries you can send money to with Moneyto will be supplemented, for more information please visit: moneyto.co.uk.
A: From the UK you can only pay your transfer in pounds sterling, from Europe — in euros. At the same time, you can choose the payout currency which depends on the country you are sending money to. To find out about the choice of currencies in recipient’s country, please visit: moneyto.co.uk, select recipient’s country and click the tab to the right of the Recipient Gets field. A pick up list will open with the list of currencies available in the country you selected.
A: To find out the exchange rate of desired currency, please select country, enter the amount and choose currency at: moneyto.co.uk. After that, you can check the fee per transfer and exchange rate.
A: You can send up to £5000/€3000 in one transaction. The minimum amount you can send is £5/€5.
A: To prevent money laundering and other criminal activities, and ensure compliance with the UK and EU laws, Moneyto only allows sending money from the personal card of the sender.
A: A money transfer sent via Moneyto in most cases, is available to the recipient in cash as soon as the transaction is finalised on our website. On average, the delivery time of the transfer is from 5 minutes.
A: Money sent via Moneyto using any VISA or Mastercard is immediately available for pickup in cash at any payout location. For a full list of locations, please visit: moneyto.co.uk/payout.
A: In order to receive a transfer at any payout location, the recipient must show the ID, tell the transfer number, amount of money, currency and full name of the sender.
A: Moneyto only pays in national currency in a limited number of countries. To find out about the choice of currencies in recipient’s country, please visit moneyto.co.uk, select recipient’s country and click the tab to the right of the Recipient Gets field. A pick up list will open, with the list of currencies available in the country you have selected. The list of available currencies is regularly supplemented.
- Save their time when sending the transfers
- View the history of transactions and track their current status
- Use previous transfer as a template for sending a new one
- Check the status of the transfer
- Receive special offers from Moneyto
1. To log in to your account, click Account on our website or use the following link: account.moneyto.co.uk
2. Enter your phone number
3. Enter the confirmation code from the text message you receive on your phone
A: No. Only you can use your account. Your friends and relatives need to create their own Moneyto accounts.